I can see why Library 2.0 has an impact on library patrons. There are so many new technology out there that makes things convenient for us. I love the email reminders that my library sends before my book is due. I love being able to renew my books in the middle of the night. These online tools makes my hectic life easier.
My neices and newphews practically spend most of thier time on social networking sites like MySpace and Facebook. When asked why, they replied "that's where we all hang out nowadays." To reach this demographic group, the Library has to be where the action is.
I recently opened a Facebook account and it has been quite interesting connecting with friends from high school and college throughout the world. But I can't quite see myself spending all of my free time on the internet. For starters, I don't have much free time. Though I agree it's a great way to connect with people.
Yes, libraries should be on the forefront of the Web 2.0 wave. However, we should be careful not to exclude some of our patrons who shy away from technology. I get calls from people who refuse to use the automated phone or online renewals and want to talk to a live person to renew their books.
The challenge is to find a good balance so we serve the needs of ALL of our patrons.
*Frontline had a recent documentary about "Growing Online." It was an excellent program and I highly recommend it.